Martin Hill-Wilson

Brainfood Consulting

Martin Hill-Wilson is an experienced business and thought leader in customer strategy, design and practice. Held various executive positions in customer service related sectors including consulting, BPO and systems integration. Now operates as independent advisor, mentor and educator.

Keynote (round 1, in English): Where’s the evidence that customers want virtual assistance?


Nederlands

Martin Hill-Wilson is een ervaren ‘thought leader’ in klantstrategie, design en praktijk. Hij bekleedde verschillende leidinggevende functies in sectoren die aan klantenservice zijn gerelateerd, waaronder consultancy, BPO en systeemintegratie. Werkt nu als onafhankelijk adviseur, mentor en docent.

Keynote (ronde 1, Engelstalig): Where’s the evidence that customers want virtual assistance?

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